Unsociable hours. Difficult customers. 12-hour shifts. The pressure of a hot kitchen during service. The demanding nature of hospitality is well known. And - because of this - the need for improved employee wellbeing in within the industry almost goes without saying.
Shangri-La at The Shard set a shining example in the area. ⭐️
As a business operating within the luxury market, achieving the highest of standards applies as much to nurturing the wellbeing of their employees as it does to delighting guests at Shangri-La.
This has been achieved through providing leadership with the right tools and training to support a positive workplace culture. Something Luminate were (and continue to be) excited to contribute to with their Mental Health First Aid and Mental Health Awareness for Managers training.
Described as "empowering" and "inspirational" by Shangri-La's Learning and Development Manager, read our latest case study to discover the full impact of Luminate’s mental health training on the staff teams at Shangri-La at The Shard.